Sewer Backups

Sewer backups

A sewer backup in your home isn’t merely unsightly — it’s a serious health hazard. The water from a sewer backup contains pathogens and harmful contaminants that could threaten your family’s health. These risks aren’t limited to the water; they can become airborne, compounding the danger.

Advanced air purification technology

To protect your household, Restoremasters utilizes advanced negative air machines specifically designed to filter contaminated air. This technology ensures that during the sewer backup cleanup process, your home’s air remains safe to breathe, preventing the inhalation of hazardous sewage fumes.

Why Choose Restoremasters?

We are licensed, experienced professionals

We are the service insurance companies count on

Our customers trust us again and again

We offer a personal touch

Complete removal of damaged materials

When dealing with a sewer backup, simply cleaning the affected areas is not enough. Materials like drywall, carpeting, and baseboards that have been soaked in sewage water must be removed entirely to prevent further contamination and health risks.

Restoremasters specializes in thorough sewer backup cleanup, ensuring that all contaminated materials are safely removed from your home.

Expert sewer backup repair and restoration

Our team doesn’t stop at cleanup; we also provide comprehensive sewer backup repair services. We assess the extent of the damage and quickly work to replace contaminated structures and fixtures. This swift action will help restore your home and minimize the disruption to your life.

testimonials

Did a great job replacing my refrigerator water line/water damage that a different company came in and messed up.KUDOS to Max at Lux flooring and Brian with restoremasters both did great fixing water damage to my floor, baseboards, trim!Very responsive to any questions or concerns. Back to normal.

Jessica Inman

01:05 11 May 24

Austin & Chad were world class!!! They identified themselves, called & text announcing their arrival. They were polite, empathetic, professional, knowledgeable & able to answer my concerns & questions all the while being efficient, careful & tidy while working on taking out the damaged flooring, drywall & base boards & even used their dry vac to remove the debris it created.I highly recommend them to perform your tasks too!!!Much appreciation & thanks for the great work guys-Lori Baxter

Lori Baxter

00:41 27 Mar 24

I would highly recommend Restoremasters for help with water damage and repairs. Patrick made a personal visit to our home and immediately organized a crew to come and dry the damaged area. Kelby was assigned to help us with repairs of sheet rock, painting and carpet. Kelby was very helpful when the paint did not match the existing walls and approved a repainting to make sure everything was satisfactory.Thank you Restoremasters Team!

Jolynn Perry

01:39 15 Mar 24

Great experience with Restore Masters after a fire gutted our townhome. Not only were they on the scene almost immediately, but the reconstruction was efficient and well done. They handled most of the insurance load as well. Definitely recommend them - ask for Justin when you call them - great communicator.

John Bodine

23:52 15 Feb 24

Plumbers did a great job. Review is for workers, not management!Update: Sam just completed his portion of repairs in a fantastic manner. SJ and Ethan were the plumbers and were courteous and thorough. Sean stepped in to help as well. There was another one or two but I am terrible with names. I don’t forget great work though. Kudos to them.Their efforts are making strides to overcome the problems from specific management.

R Tens

17:49 09 Feb 24

This company is so professional, kind, considerate and prompt. Life can be so hard, and deal us things we could not fathom. I made one call, in 30 minutes Andrew was in here to help remove carpet and clean what we simply could not.This company has gained our lifelong loyalty.We will never be able to thank them enough and recommend them enough.If you’re questioning calling them, don’t even question it just do it!

kk moon

01:30 03 Feb 24

I recently had the pleasure of working with an outstanding restoration company, and I must say, their services exceeded my expectations. From start to finish, they displayed professionalism, efficiency, and a genuine commitment to restoring my property. Allow me to share my experience and why I highly recommend this restoration company.First and foremost, their response time was remarkable. When I contacted them about the damage to my property, they promptly arrived within the hour, ready to assess the situation. Their swift response helped minimize further damage and gave me peace of mind during a stressful time.The restoration team was highly skilled and knowledgeable. They carefully inspected every nook and cranny, identifying not only the visible areas but also underlying issues that could have been overlooked. Their attention to detail was impressive, and their expertise ensured a thorough restoration process.Throughout the restoration, the team kept me informed every step of the way. They explained the procedures involved, answered all of my questions patiently, and provided regular updates on the progress. Their transparency and excellent communication helped me stay informed and actively participate in the decision-making process.I was particularly impressed by the company's dedication to using advanced equipment and techniques. They utilized cutting-edge technology to efficiently dry out the affected areas, remove excess moisture, and prevent the growth of mold and mildew. It was evident that they invested in the latest tools and methodologies to deliver top-notch results.Not only did they focus on restoring my property, but they also showed great care and respect for my belongings. They took precautionary measures to safeguard my furniture, personal items, and valuables during the restoration process. Their attention to detail and careful handling of my possessions was truly commendable.Lastly, the restoration company's pricing was fair and transparent. They provided a detailed breakdown of the costs involved upfront, ensuring there were no hidden surprises. I appreciated their honesty and integrity, which further solidified my trust in their services.In conclusion, I wholeheartedly recommend this restoration company for their exceptional services. Their promptness, expertise, and dedication to customer satisfaction were truly outstanding. If you are in need of reliable and professional restoration services, look no further. This company will go above and beyond to restore your property efficiently and effectively.

Crk Farm

20:38 21 Dec 23

First time homebuyer and my basement floods on the first night living in it. Restoremasters sent an amazing work crew immediately to my home to begin mitigating the damage caused by the flood. Julio was my assigned project manager for my case and he was extremely knowledgeable and awesome to work with as he guided me through every step of the way and the amazing crew he sent Austin and Dee the first day to begin and suddenly afterwards I have a second flood occur within two days and Evan and Lizandro had come over to help as they were very knowledgeable and skilled with the work they provided. I’m extremely happy with the service I was provided.

Arob Mandang

19:45 21 Dec 23

I had a slow leak from the dishwasher drain that took months to show up. By that time there was significant damage to the wood floor and insurance would not pay. RestoreMaster worked to make my expense manageable. The repair required several workers over a 3-4 month time. They were all skilled at their jobs and polite. As project manager, Ben Vargas did a great job of communicating with me, responding to my concerns and reassuring me. I was particularly impressed with the skill of Elias and Murat doing cabinetry and tile work. The process was long but the kitchen has been perfectly restored to my satisfaction at relatively little stress to us. There is still a slow drain but I have been promised that a plumber will come to take care of this. I highly recommend this company for restoration.

Chris Wren

19:20 30 Oct 23

RestoreMasters was the kind of company I was hoping for when we found out we had mold in our sons room. Shaun was informative about the process, Roger kept in constant contact, Brian and Chad were thorough in the mitigation and then Brian made sure the room was put back together exactly like it was before it was torn apart. They were easy to work with and got the job done right. They also listened to all of my concerns about the process and made sure to do all the testing I asked. Really grateful for RestoreMasters.

Emily Florez

15:25 27 Sep 23

Del had some great options for replacing our carpet and replaced 3 rooms for way less than anyone else locally. SJ was fantastic at setting up our appointment, showing us samples, prepping our rooms for the new carpet and getting everything installed in less than 3 hours by himself! We are so pleased with our new carpet and all the work that went into getting us a great deal. We also loved how friendly and efficient Restoremasters was.

Kjirsten Johnson

22:52 05 Sep 23

These guys were seriously the best. Colton and Otis were very professional, friendly, and all around great to work with. They were very efficient and genuinely wanted to help us with the situation at hand. I recommend these guys strongly for any work that you need done. I never write Google reviews, but these guys went above and beyond in helping us out. HIGHLY RECOMMEND.

Tyler Abplanalp

04:02 22 Jun 21

Colton and Otis were very professional and did an amazing job! They were very sympathetic to the situation. Would VERY HIGHLY recommend!! These guys do great work, were very helpful, and all around great guys!

Kenzie Taylor

04:00 22 Jun 21

Patrick, Bryan, Sam, Otis and Colton did a fantastic job helping with damage assessment and clean up after our water heater erupted. Fast response, exceptional, thorough service, very courteous and informative. Highly recommend Restore Masters.

Bruce Dennis

16:20 21 Jun 21

Junior at Restoremaster is a kind, polite, super accountable and VERY professional. He helped me with a hidden mold situation in my bathroom (luckily we caught it at an early stage. System / pipes were good. Tenants probably had sink clogged and had flash flood without telling me ). Junior knows how to explain everything to customers and doesn’t roll his eyes if you have questions about the mitigation /remodeling process or cost . He understands homeowners and know we have a say in our project. He is open and seems to welcome cultural diversity. He is an excellent Product Manager who understands all the aspects of his business, from the “ hands on job “ to accounting. He is always glad to help. I don’t give 5 stars because of other Restoremaster professionals I encountered before him- Junior jumped in, took the lead, and solved my problem ( he has great communication skills and is always committed to help customers ).Elias did my bathroom remodeling . He is detail oriented, professional and very polite- I was pleased with him too!

SOL V

18:33 18 Jun 21

My experience with RestoreMasters has been refreshing. Otis and Michtell are so friendly and addressed all my concerns. They worked really hard to make sure my things were moved carefully and that everything was curtained off to minimize the dust and debris to the areas that weren't being worked on.

Diann Higbee

17:11 11 Jun 21

Colton and Otis were absolutely amazing!!! Very professional and answered all my questions. They were very thorough and explained everything about the job in the level of detail I needed. They knocked out the job very quickly and were extremely tidy along the way.

Sean Hill

13:46 03 Jun 21

I had the pleasure of working with Mr. Julio. Julio was very professional, responsive and attention to details! I made my initial call in the evening and with in 24 hours he was in my home determining the cause of my water leak. The team came in to my home made the repairs and left my home more beautiful then it already was! If I had to do it again I would work with Julio in a heart beat! This organization is lucky to have him representing the company! I have used many contractors in my life but, this was hands down the best experience! I would recommend using this company for all your future needs!

Narc P

00:08 16 Apr 21

Thank you to Patrick, Sam, and Shaun for their attentive, courteous, delightful, and timely responses. I couldn't have been more pleased or more appreciative. Attention was given to details making the results of their work, "spot-on". Their clean-up was impeccable.

Jan Evans

18:07 23 Mar 21

I had some plumbing issues over the weekend, which lead to water leaking from my second floor down into my basement. I called first thing morning after all plumbing repairs were done. Kelby the project manager had Andrew dispatched out who arrived within 30 minutes who set up all the fans and got some of my ceiling removed to help dry out everything. After Micheal got the all clear he came back to remove the rest of the ceiling and walls that needed to be removed since some of it was still damp. When all the was dry Brad and Danny came out and replaced all the drywall and painted, which was able to be finished in 2 days. Del came out and replaced padding to the floor and placed my carpet back into place. They cleaned the carpet and it smells amazing. Kelby came out and did my estimate and dealt with my insurance and coordinating all the work needing to be done. I just want to say thank you to everyone who helped out! Everyone was very prompt and on time. They all were very professional/polite and knew what they were doing. I am very pleased with this company and will use them in the future if needed and def will refer others

Nonia Blood

19:09 19 Mar 21

I dealt with Julio and Scott at RestoreMasters. Julio provided great communication and was very responsive. It was such a relief for him to directly communicate with the Insurance Adjuster. Saved me time and stress of having to do it! I was impressed with how smoothly the company runs. We ran in to a little issue after completion of project but they came through and handled it very professionally. I would definitely work with them again.

Jackie N

16:45 10 Mar 21

We had a great experience with RestoreMasters. Everyone on the crew was friendly, took the time to answer questions, and gave us all the information we needed to remain calm about the damage we had from a flood. Andrew and Kolten did a fantastic job at drying out our basement, and they explained everything to us in detail, which really calmed my anxiety about the situation. Kelby was great at speaking to our insurance, and keeping us informed on everything that was happening, as well as answering any question we had. Ronda was so friendly and great at helping us pick out flooring. We truly were impressed with everyone that worked with us, everyone on the team was friendly, knew what they were doing, could articulate what was going on, and helped us get our home restored. They truly are the masters!

Kellie Worwood

15:45 04 Mar 21

Chad and Jose did a great job today replacing the carpet padding, cleaning the carpet, and removing the left over junk from the bathroom restoration. Kelby coordinated the bathroom restoration job and was great to work with. We are very pleased with the work this company did.

Richard Clark

19:34 23 Feb 21

Restoremasters did an awesome job with our basement. We had a flood, and RM came in and worked within the insurance budget to deliver carpet that's frankly superior to what we had prior.On top of that, our insurance delayed the payment for six months (!) and RM was extremely patient in helping us work with our insurance company to secure the payment without penalty.I cannot recommend them highly enough. I'm a rabid fan of RestoreMasters.

Cavan Helps

21:42 22 Feb 21

Do not use these guys. They are cheap and cut corners to make more money off of you. We have mainly been dealing with Mike and Scott. My grandparents kitchen caught on fire a year ago today (February 11, 2020) and we are still having problems with them, when this was all supposed to be done by the beginning of October (which was already originally July) which would be fine if we were getting high quality service, that is not the case. They were told to order a Dutch door for the backdoor, at first we were told that their supplier could not provide a Dutch door, just a regular one. After doing our own research we found one at Home Depot that we wanted and they said they had ordered it and it would be there by the beginning of September. Well when it arrived it was a regular door, and then they accused us of not informing them that we specifically wanted a Dutch door but luckily we had saved the text conversation. They said they would order the correct door and it would be here within 6-10 weeks, well that was at the beginning of September and here we are 20+ weeks later and still, no door. Our biggest problems have been with the kitchen cabinets. My grandfather hand built the cabinets that were originally in the kitchen 40+ years ago and they were beautiful. We knew we would not be able to get the quality of hand made cabinets that once was, but when we were given was not even close satisfactory. After the first installation we found holes left by hammerheads, different quality cabinets that didn't match, and some sections where the top layer had been ripped off. We are now on our 3rd attempt of fixing these darn cabinets and we are still not satisfied. They are not good at communicating and it takes sending multiple texts over the course of multiple days to get a response. We have had to threaten legal action multiple times and are still considering it. Save your money and time and go somewhere where they care about the customers and the work they are doing.*UPDATE 2/12/2021: Just found out they didn't even order the Dutch door in September, but on January 15th 2021..... ugh. We have told our insurance provider to never recommend these people.

Taylor Justice Powell

16:28 12 Feb 21

Justin Butts did an awesome job to communicate with me regarding the work being performed. He had great follow up. The work turned out great. The cabinet guy went the extra mile. I am pleased with the worked completed!

shane fowlke

23:36 10 Feb 21

There is only one word i can think of when asked about Mike Shurtliff of Restormasters is gluttonous. All I want to do is warn you about this man. And if you request a refund for work that hasn't been done he won't do it. He doesn't take responsibility for his company. He talks to you with absolute respect and seems confident but it is absolutely 100% a fake front. Do not fall for it. All he wants is money.I had a fire in my house shortly after losing my sister and all of her personal items were lost in this fire. Moving into the sixth month of cutting corners and not really moving forward i checked with my insurance company to go over the list of repairs and replacements and noticed he was being paid for items he refused to replace with equivalent or close to, or wasn't even in my home to begin with... I cried to this man to refund us the amount and no longer wanted to work with him so we could just move on and get our home fixed, he got more and more Condescending and Arrogant .After all that was said and done he is still refusing to refund us any of our money. And honestly it is my fault that we had paid him most of the money upfront but we honestly thought he was an upstanding honest man.Please don't be fooled. Do not hire this company.I honestly feel terrible for his employees. He is not a man you want to be working with or for.

jesica stoops

00:56 05 Feb 21

Patrick came out quickly and accessed the damage. He then got us in touch with the crew to get our home dried out. Haws came and took down all the wet sheet rock and other stuff. He then got fans and the dehumidifier going. Then he came out and collected all the equipment. They were very clean and organized. Justin then came out and was very thorough and took the time to answer questions and concerns we had. Patrick is now working to get us the money for our repairs. Thanks for all the help in this stressful time.

Stephanie Adams

02:28 16 Jan 21

Otis & Chad moved the furniture back into the playroom. They did a fantastic job. They were so courteous. They made sure everything was put into its proper place. They even dusted the furniture before putting it back into the room. I was extremely pleased with their service.

Nancy Snedaker

18:51 21 Dec 20

Chad and Maloy did an excellent job. They were both very professional and courteous. They did what they said they were going to do and left our home neat and clean. Great job!

Edward Lamb

01:09 01 Dec 20

We had a leak in our kitchen sink while we were gone. By the time it was discovered , the basement family room was flooded . Restoremasters came out with our insurance agent. Within 2 hours they had a cleanup crew there. Kelby, Austin and Maloy were amazing . They worked till after 6 without even stopping. The next day another crew came in. I didn’t get their names but I have nothing but praise for their hard work. Thanks to all of you for your dedication!!

Mary jo Johnson

23:18 28 Nov 20

Justin Butts, and his team of painters, carpet installers and mitigation technicians did an excellent job at a difficult time for our family. They gave us fair pricing, they communicated well and they all went the extra mile to make sure we were happy with each step of the restoration process. Highly recommend Justin and Patrick - hope I never need them again but if I did, they'd be the first place I'd call...

James Childs

21:32 29 Oct 20

Unfortunately, my basement flooded on Labor Day Weekend. I didn't think I could get anyone out to help clean up, but 2 hours after I called, Austin and Spencer arrived. We are in Heber City, so for them to get here that quickly was amazing! They were very courteous and professional. Clean up didn't take long at all. Thanks for your assistance!

Laurie Wynn

12:41 27 Oct 20

Everything about this experience was positive! We discovered water in our basement and were referred to restoremasters. They answered our call after hours and had a crew out to us so fast. They were considerate of our household and even made sure our cats didn't get loose. They were quick and clear in mitigating the damage. They called us! To follow up and make sure things were drying well. I'll use and refer them every time.

Goose Norton

02:08 20 Oct 20

Unfortunately, my basement flooded on Labor Day Weekend. I didn't think I could get anyone out to help clean up, but 2 hours after I called, Austin and Spencer arrived. We are in Heber City, so for them to get her that quickly was amazing! They were very courteous and professional. Clean up didn't take long at all. Thanks for your assistance!

Laurie Wynn

19:46 30 Sep 20

Love my new roof! Steven K was really great to work with! I was super impressed with how he cleaned up at the end of each day and was very communicative through the whole process. -Suzanne Fiso

Stephanie Fiso

16:22 31 Aug 20

Chad came to our home today to prepare for exploratory investigation into a leak in pir basement. He impressed up with the way he cut away baseboards and sheet rock attentively using vacuum suction while working and leaving all areas revealed for further inspection with no mess!Clean job! Came in masked up in case we expected it.

Henry Taylor

23:52 19 Aug 20

I had a recent basement flood because of a broken sprinkler. Restoremasters came highly recommended by two (2) separate people. They came out the same day they were called and Buddy & John had the entire mitigation completed in less than 2 days. (not including dry time) Huge shoutout to Restoremasters/Buddy & John. Excellent work!

Gail Nudell-Jones

14:36 06 Aug 20

I have had restoremasters on several jobs in the past 8 years and they do phenomenal work. Very thorough, honest and willing to help in any way for the customer. Highly recommend them them to anyone needing disaster cleanup. Have known and trusted Patrick to take care of many customer needs and you can’t find a better well trusted person in the industry.

jeff davis

23:12 18 Jul 20

Justin Butts came buy to look over our project almost immediately after our request to do so. He was professional and thorough. provided a timely response with options for our project. . highly recommend!

Samuel Taylor

20:47 08 Jul 20

Patrick, Davey and Jr. were all extremely helpful, friendly and professional in resolving our basement flood. We were on a tight timeline to get the property squared away for renters coming in. They came when they said they would, did the work they quoted and completed the job early. The quality of work was great and the basement looked (and smelled) like nothing had happened. They communicated with us throughout the process to make sure we were happy and understood the billing process between them and the insurance company. We would definitely recommend them and use them in the future!

ryan nelson

16:48 30 Jun 20

Restore Masters has been so helpful with our situation and what was needed for our bathroom leak and restoration. Levi and Shawn were awesome to work with! The new tile looks amazing. They’ve been friendly and easy to have around the house while they did the work. So happy with how everything turned out!

Austin Gunther

15:18 24 Jun 20

I have been pleased with my entire experience. The work I needed was done swiftly & with care! Every technician I encountered was a pleasure to work with & Juan Batalla left my home looking wonderful!

Ashley Love

04:21 15 Aug 19

Ashley Love

04:21 15 Aug 19

Just had Juan Batalla and his team finish up my home. Now waiting for paint to dry. He was fantastic and quick. It only took 2 days for him to finish up my open walls from the water damage that i sustained. The process definitely took a longer than anticipated. We went through some bumps in the beginning with multiple changes in project managers which was really frustrating because no one knew what was going on and some fall through on their part to keep me informed with some other situations. The new project manager mike was so much better to work with. He called and made sure i was getting taken care of and returned my calls when i had questions. service from their technician that he sent out was so amazing. Thanks juan!

Emely Grattan

01:00 17 May 19

Emely Grattan

20:38 16 May 19

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Efficient identification and replacement

Restoremasters’ experts are trained to efficiently identify all areas affected by sewage. We understand the urgency of these situations and are equipped to act quickly, replacing any contaminated parts of your home to ensure a safe and clean environment.

Our goal is to handle the entire restoration process smoothly and swiftly, allowing you to return to your home as soon as possible.

Don’t wait to address sewer backup

Living with the aftermath of a sewer backup poses significant health risks and degrades your quality of life. If your home suffers from a sewer backup, don’t hesitate.

Contact Restoremasters immediately to start the cleanup and restoration process. Our team is ready to restore your home safely and efficiently, ensuring you can return to a clean, healthy environment.

Sewer Backups

Sewer backups

Advanced air purification technology

Why Choose Restoremasters?

We are licensed, experienced professionals

We are the service insurance companies count on

Our customers trust us again and again

We offer a personal touch

Complete removal of damaged materials

Expert sewer backup repair and restoration

testimonials

Efficient identification and replacement

Don’t wait to address sewer backup

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